Privacy Policy

At Wazamba, user privacy is a non-negotiable foundation. Every decision we make about data collection and processing is guided by the principle of minimum necessary use and maximum user protection.

Information We Collect

We collect personal data through several touchpoints:

• Registration: name, email, date of birth, phone number
• Deposits and withdrawals: payment instrument data and transaction records
• Verification: government-issued ID copies where legally required
• Platform usage: device type, browser version, IP address, session activity

How We Use Your Information

Data serves the following specific purposes:

• Authenticating your identity on login
• Enabling secure financial transactions
• Fulfilling Curaçao eGaming regulatory requirements
• Running our loyalty and VIP reward system
• Sending account-related communications and, with consent, promotions

Data Retention and Deletion

Wazamba retains user data for the lifetime of your account and for a minimum legally defined period after closure. Upon verified request, eligible personal data is deleted. Certain records — including financial transactions — may be retained to satisfy regulatory obligations even after account closure.

Your Data Protection Rights

You have the right to:

• Request a copy of all personal data we hold on you
• Correct any inaccurate or outdated information in your profile
• Ask for deletion of data where legal obligations permit
• Withdraw marketing consent at any time via account settings

Contact our support team to exercise any of these rights.